Privacy Policy

Introduction

This Privacy Policy describes how Triple Take Marketing ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, tripletakemarketing.com, and use our services. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including those relevant to A2P 10DLC (Application-to-Person 10-Digit Long Code) messaging.

Information We Collect

We collect various types of information in connection with the services we provide, particularly those involving A2P 10DLC messaging. This includes:

Personal Identifiable Information (PII)

We may collect PII that you voluntarily provide to us, such as your name, email address, phone number, and company information when you:

• Fill out forms on our website (e.g., contact forms, request for information forms).
• Subscribe to our newsletters or marketing communications.
• Participate in surveys or promotions.
• Communicate with us via email, phone, or other channels.

Messaging Data

In the context of A2P 10DLC messaging, we may collect information related to your messaging activities, including:

• Opt-in Information: Details of how and when you opted in to receive messages from us, including the method of opt-in (e.g., web form, keyword, verbal consent), the date and time of consent, and the IP address used for opt-in.
• Message Content: The content of messages sent to and from you, solely for the purpose of providing and improving our messaging services and ensuring compliance with A2P 10DLC regulations.
• Message Metadata: Information such as message delivery status, timestamps, and recipient phone numbers.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and access times.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

How We Use Your Information

Providing and Improving Services

• To deliver the services you request, including A2P 10DLC messaging services.
• To operate, maintain, and improve our website and services.
• To personalize your experience and provide tailored content.
• To respond to your inquiries and provide customer support.

Marketing and Communications

• To send you marketing and promotional communications about our services, where you have provided consent.
• To inform you about updates, news, and special offers.

Analytics and Research

• To analyze website usage and trends to understand how users interact with our services.
• To conduct research and analysis to improve our offerings.

How We Share Your Information

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Messaging Platforms: GoHighLevel and other messaging platforms that facilitate our A2P 10DLC messaging services.
• Analytics Providers: Services like Google Analytics that help us understand website usage.
• CRM Systems: Customer relationship management systems that help us manage customer data.

These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Compliance and Protection

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Your Choices and Rights

Opt-Out

You have the right to opt out of receiving marketing communications from us at any time. You can do so by following the unsubscribe instructions included in our emails or by contacting us directly.

For A2P 10DLC messaging, you can typically opt out by replying "STOP" to any message you receive from us. You may also reply "HELP" for customer care contact information.

Access and Correction

You have the right to access and correct inaccuracies in your personal information. To do so, please contact us using the contact information provided below.

Do Not Track

Some web browsers offer a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. We currently do not respond to "Do Not Track" signals.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.